No Accounting for Taste
Snide Remarks #638
"No Accounting for Taste"
by Eric D. Snider
Published on August 15, 2011
Like many people -- perhaps even some of you reading this -- I earn a living by providing services in exchange for monetary compensation. I do a thing, and then someone pays me a previously agreed-upon sum of money for that thing. The system is imperfect, but it generally functions adequately for me and the other people who perform labor in exchange for payment.
I recently encountered trouble with one of my clients, however. It doesn't matter which one. Pretty much all large or large-ish companies have the same approximate system for paying freelancers, and this system results in occasional screw-ups regardless of the overall integrity of the company. Far be it from me to bite the hand that feeds me! Although I do get a little bitey when the hand is two weeks late, on account of I gots to pay my rent, yo.
Anyway, what happened was that it got to be the first week of a new month, and the payment that normally shows up in my bank account around the 27th had not yet arrived. A simple oversight, I figured. In all the hustle and bustle of clicking a box next to a couple dozen people's names on a computer, whoever the box-clicker was that day had accidentally skipped over the box next to my name. Honest mistake. No big deal.
Or so I thought. As it turns out, whenever bureaucracy and money are both involved, there is no such thing as a thing that is no big deal. All deals are big. The way the process normally works -- and again, it's more or less the same everywhere if you're a freelancer or independent contractor -- is as follows.
Each month, I send my editor an invoice. Then he takes it to his boss for approval. Since his boss has no idea who I am or what I do for the company, he asks my editor, "Is this correct?," and my editor says, "Yeah," and so his boss signs the invoice. Then the invoice goes to the accounting department, whereupon something magical occurs and the money ends up in my checking account.
The details of what transpires in the accounting department are shrouded in secrecy. While the department must exist in a physical location somewhere in the world, it might as well be inside the Narnia closet for as much direct contact as anyone ever has with the people who work there. Most of what we have learned of the accounting department's practices has been pieced together secondhand from reports given by those few who have interacted with them.
I am pleased to say that I am now one of those few! But I am getting ahead of myself.
First I contacted my editor to see if he could determine when I would be paid. My editor, of course, knows nothing more about the accounting department than I do -- even less, perhaps, since he is an actual full-time employee of this company and might thus become more of a liability if he were ever to learn too many of its secrets, whereas I, as an outsider, can do little harm. But according to what he was able to glean through his communication with the oracles who prophesy on behalf of the accounting department, a "check run" would take place the following day, and I would have my money the day after that.
I was savvy enough to know that a "check run" must be the accounting department's slang term for "paying someone." But I was troubled. The way I saw it was this: Someone's job was to pay the freelancers every month. This person had somehow neglected to do this one thing and, being made aware of his or her oversight, was now saying, in effect: "My goodness! That one task that I perform every month slipped my mind last month. Sorry about that! I will take care of it! First thing tomorrow!" And I thought: Well, what are you doing today? It was not yet noon. Would the rest of the workday be spent in preparation for tomorrow's big event? Does the computer software take 24 hours to boot up? Must the accounts-payable employee go through some kind of ritual purification process before he or she is worthy to press the "Return" key on the computer keyboard that will send the money -- the same amount of money they send every month, by the way -- to my account? It was already a week late. Why must it be delayed any further?
The answers to these questions cannot be understood by mortal men. So two days later, when the money still had not arrived, I set out to obtain wisdom from the source itself. I called the accounting department. I spoke with a very nice man who seemed perfectly normal in every respect. He was surprisingly candid about the accounting department's practices, at least in terms of telling me what they were. He did not -- or could not -- elaborate on the reasoning behind the practices. So I have had to infer that myself.
Here's what I learned. A check run can only occur every 14 days. It is a fortnightly event, possibly tied to the moon cycle. When the accounting department gets the invoices, they must wait until the next check run to process them. In this particular case, they'd received my invoice from my editor on the very day of a check run. However, the idea of receiving an invoice and then immediately paying it -- all in the course of one workday -- is, as you have no doubt already surmised, preposterous. Invoices need at least a day, sometimes a day and a half, to ferment before they are ready for processing. The accounting department will process no invoice before its time. When the invoices arrived that morning, the head of the accounting department probably shook his head and said, "Ah, that's a shame. If they'd gotten these to us yesterday, then we could have put 'em in today's check run. But same-day turnaround? No sir. Not here. Not on my watch."
So my invoice had to wait until the next check run, two weeks later. The accountant I talked to verified that it had indeed been included in the latest run, which had occurred the day prior to my speaking with him. The reason it had not appeared in my bank account yet, obviously, was that it takes more than one day for imaginary electronic money to be transferred from one account to another. That's typically a three-day process because of the great distance the electrons must travel.
I was satisfied that my payment was in the works and would appear in my bank account in the next two days. But as long as I had the ear of someone in the know, I pressed forward with my questions.
"Let us imagine a hypothetical situation," I said. "Let's say my editor bursts into your office the day after a check run and says, 'Holy crap, I totally screwed this up, I accidentally left an invoice out of the batch, my writer isn't going to get paid on time, his rent is going to be late, and he is going to be very, very persnickety about it. Can you possibly do a special payment so he doesn't have to wait another 13 days?' Would you be able to do that?"
The man I was speaking with said, "No, that's not possible." Then, apparently by way of explanation, he added, "It takes six people to process a check."
He said this without any hint of bewilderment or irony in his voice. He didn't say it like, "It takes SIX people to process a check, can you believe that??" He said it very plainly: "It takes six people to process a check." He said it as though the concept of a six-person squad being required to perform a basic bookkeeping task made perfect sense in his world -- and, what's more, as though it had never occurred to him that it might not make sense to other people.
Bear in mind, I have direct deposit. These "checks" we're talking about, the ones that take six people to process, are purely figurative. Heaven only knows how much more complicated the process would be if an actual check were involved, if someone had to actually obtain a writing utensil, fill in the details on a blank check, SIGN it, and MAIL it to me -- to bring the U.S. Postal Service into the equation! -- well, there's no way such a thing could be accomplished by the accounting department in anything less than a year and with anything less than a staff of 500 people.
Bear in mind also that this is the "accounts payable department" within the accounting department. The sole function of the accounts payable department is to pay the accounts that are payable. It's right there in the name. And somehow they have concluded that the most efficient method of doing the one simple task assigned to them is a system that requires the efforts of six people. I considered telling him that when I pay my rent, I just write a check and give it to my landlady -- all by myself! Just me! I don't have to call in five of my friends. I don't have to get a staff of interns from the local college. I don't have to go downtown and pick up day laborers. I just write the check and hand it over. If I had told the accountant this, would he have marveled at my abilities? Would I be considered a savant in the accounting world? Would I become the source of a folk legend that would be told in accounting departments for generations to come? "I once heard tell of a fella called Snider, they say he could process a check all by his lonesome."
Anyway, the point is, there's no way to do a special check run. A check run can only occur twice a month. To engage in the payment of one's contracted laborers at any additional time would be sacrilege. It would also be impossible. All six of the people involved in processing a check would have to be in collusion, as all six must perform their tasks simultaneously, from six different computer stations located several feet apart, lest any one person somehow obtain the complete list of procedures and cut a check by himself. And even if all six did conspire to pay someone the money he was owed on a day that was not a designated "check run" day, the system's failsafe device would kick in. You have seen this failsafe device in action before, in the climactic scene of "Raiders of the Lost Ark."
The money arrived in my account two days after I talked to the accounting man, just as he foretold, and order was restored. The only way to prevent problems like this in the future is to submit your invoices a year in advance and pray that the accounting department smiles favorably upon your foresight.
Copyright © Eric D. Snider.
This work may not be transmitted via the Internet, nor reproduced in any other way, without written consent from Eric D. Snider.


This item has 16 comments
August 15, 2011 at 4:15 pm
Darlingest Snider, as someone who has (when I am not crafting my own wordy wonders) worked for accounting firms, I must tell you this is, for lack of a better word, bat***********insane. I am more familiar with invoices, payment processing, payroll, check runs, check batches, approvals, and all that jazz than (likely) the rest of our ilk and I've never heard of such a thing. 14 days? 6 people? Boggled.
August 15, 2011 at 4:45 pm
Ah yes, been there many times myself with clients. The strange thing is that everyone I write checks to expects me to pay them immediately upon my receiving an invoice, whereas many of the people who write checks to me seem to be under the assumption that of course I wouldn't want to receive payment any sooner than 30 days after receipt of an invoice from yours truly. In the case of one client it was 45 days. On the bright side, by the time I receive payment I've often forgotten about it, and so it's a pleasant surprise, kind of like when I used to hide dollar bills in books when I was a kid, so that a year later when I went to reread a book I would find the dollar and get stoked. Although now that I think about that, I wonder how many dollars I lost when those books were all given to Goodwill...dang. That kind of cancels out all those stokin' moments.
August 15, 2011 at 4:52 pm
I have no accounting experience, but I agree with Kate Erbland that this is bat***********insane. A company can overcome a mistake and make it good sooner. It just doesn't want to, so it invents some process that makes people feel like it's impossible.
August 15, 2011 at 5:00 pm
I've worked in finance. We spend most of our time thinking up crazy things to tell the people who call in wanting to know where their money is. That...and password protecting the VP's spreadsheets.
August 15, 2011 at 5:55 pm
Eric, you should Facebook-integrate! I totally want to be able to click "Like" on this...
August 15, 2011 at 6:12 pm
Eric, you are a funny man. You always make me laugh out loud. Thank you!
August 15, 2011 at 10:55 pm
Had your payer been a governmental entity, there would have been TWENTY-six pair of hands involved in getting your $$ to you.
August 16, 2011 at 12:20 am
Ah, yes the check run. A little piece of bueracracy designed to let the payer hold on to his money one day longer. Of course they could pay you right then, probably while you were still on the phone. But what fun would that be? No, the company paying you may try to frighten you away by making the process sound hopelessly complex, but the truth is they don't care if you miss your rent payment as long as they make an extra $0.0002 in interest by holding your payment just a little longer. Rumor has it that no matter who you are, Wal-Mart won't pay your bills unless you've sat through a manditory 90 day cooling off period to see if you really want to bill them. In future encounters, I recommend contacting my accountant, Herbert Kornfeld (da H-Dawg)to monitor your accounts receivabos.
August 16, 2011 at 7:38 am
I must echo the Unnamed Source above that if you think accounting at a private company is bad, any government agency is likely at least 10x worse. My personal favorite experience involved a situation where they realized they had given me a slight increase in pay when they weren't actually supposed to...and they came to this realization about a year after this happened. Upon realization of this error, they sent me a notice saying 'you have been overpaid for the last year...we will now be taking back all of the overpaid amount in two large chunks from your next two paychecks. This means that the extra $50 you got each paycheck for the last year will now come out of your paycheck as two huge $650 chunks. We apologize for any inconvenience.' I kid...they did not apologize. This led me to ask them the question, 'so, if you realized you had been UNDERpaying me for the last year, would I then be able to collect back pay in a similar manner?' The answer: of course not, that would be outrageous. *sigh*
August 16, 2011 at 7:47 am
I do some of my work through an agency. They retail my services to the actual client that has need of said services. I invoice the agency, but they say they won't have the money to pay me until the client pays them. Why should it be my problem if the client is slow-paying or if the agency doesn't have enough capital in the bank? I did the work they asked me to, and now they should pay me what they promised. Grumble, grumble. At least my contract says I get an extra 15% if my check is over 45 days late.
August 16, 2011 at 7:52 am
Did you check if this company's assets were in Swiss francs and by delaying the payment of dollars to you by two weeks they actually reduce the expenditure by 10%?
August 16, 2011 at 9:42 am
This kind of stuff is designed to do a couple of things for the company: delay payment so that the company can use the money longer and to prevent a rogue accountant from embezzling company funds. When I go on a business trip, use the company credit card and then submit my expense report, the company always seems to pay off the credit card in time to avoid late-payment and interest charges.
If you do not have any such late payment leverage, you might not get paid for 90 days. The company can expedite that some (down to about 30 days) for individual contractors, but the contractor better make sure that the person who authorizes their payment makes it clear to accounting that the invoice is for an individual, not a full-fledged company.
Very funny post, Eric. Many of us know exactly what you had to deal with.
August 16, 2011 at 12:50 pm
been there, but without the sense of humor. Our next possible pay period was a month later...a month. They did have the option of loaning us the money, then at the next pay period they would pay us normally and we would pay them back. That somehow made sense to them. Not to us. I still don't have a clue how all the paperwork involved in the loan was easier than just clicking the button to make the direct deposit happen. Maybe it's a really big hard to push button located in one of those flowers that only blossoms once a month.
August 16, 2011 at 3:17 pm
Another for "as much as that sucks, at least it wasn't a government group." First, you would be made to apologize for asking to be payed. Then, should someone find out you tried to contact accounting directly, you would be blacklisted. Finally, if someone discovered you actually found out any of the secrets of accounting, well, all I can say is BLAM! headshot!
August 16, 2011 at 9:15 pm
The collage where I used to work screwed up my pay FOUR TIMES and each of the four times just to get the money owed to me for my work I had to first go to HR and sign a form (in duplicate) stating that my pay was wrong then I had to take the second copy of that form to accounting and give it to them so they could give me another set of forms to fill out in triplicate (one for accounting, one for HR and one for me) stating that my pay was wrong then I had to sign a release stating that my pay was wrong and they would issue me a new check FIVE DAYS LATER.
This whole process took two hours to complete when I should have just been able to go to my boss and say "hey my pay is wrong, get it fixed" but because of operational policy I had to waste my time filling in forms and going from office to office to office explaining my problem to every grinning idiot I talked with.
August 21, 2011 at 10:50 pm
I must work in the most efficient accounting department ever. We are actually able to process a payment the same day we get the invoice. I know, crazy. However, you've given me some ideas on how to change things when I'm in charge.
Maybe the people you work for just hold onto payments of random people so they can get some funny stories to pass around. Maybe they dare each other to say bigger and bigger numbers (of people) and then stand around the water cooler talking about it. "Seriously! I said six people with a straight face and the guy bought it!"